Sales Executive – Used Cars

Job Description

Sales Executive Used Cars | Al Futtaim Automotive | Domasco – Automall

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:
– The primary focus of the role will be to support the sales objectives of the company through achieving given sales and gross margin and providing first rate service to current and potential customers of Honda.

What you will do:
– Minimize risk through effective evaluation of used cars for trade-in or purchase.
– Achieve the allocated monthly sales targets (units and gross margin).
– Achieve or exceed CSI (customer satisfaction index) objectives and ensure maximum customer satisfaction and repeat sales.
– Selling insurance, accessories and service packages.
– Maintain awareness of the automotive industry, update knowledge of product range, models, features and benefits.
– Analyze the market situation and identify customer needs.
– Ensure used car prober display (condition, pricing, cleanliness and specs).
– Ensure quality of job to avoid errors/rework and take actions on customer concerns (internal/external) to improve operational ease and customer satisfaction.
– Comply with company guidelines and SOPs (standard operating procedures) and report all incident to the showroom manager.