Sales Engineer

Job Description

Industrial Complex, Riyadh

The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.

Spread across 700,000 square meters, the Complex houses alfanar’s facilities.

The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

Job Purpose

This position exists to perform wholesale promotion & marketing activities efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas
– Manage and monitor all the concerned incoming enquiries/tenders effectively and provide the best possible response to customer
– Prepare all supportive documents / samples / submittals and deliver It to customers to maximize alfanar chances
– Follow up with department’s coordinator / Demand planning to prepare required materials and ensure customer receiving materials
– Monitor and target competitors’ activity and report it to sales management
– Organize techno-commercial meetings and provide all available technical support to enhance the alfanar awareness and presence in the market after coordination with related parties.
– Issue effective and timely reporting towards management
– Manage the customers in professional manner
– Identify and monitor all related projects and make a close follow-up to maximize realization
– Follow up of customer satisfaction (number of customers very satisfied).
– Collect on time and clear all customer payment to avoid over-dues (Zero over-dues)"
– Follow up and update data base for all projects (accuracy of data base update) through C4C
– Avoid wrong forecast may lead to stock financial cost forecasted stock.
– Survey to maximize alfanar opportunities

Role Accountability

HR Proficiency:
– Ability to obtain updated soft and technical skills related to the job
– To have a vision and a plan for the career path and how to achieve it.

Delivery:
– Perform the planned activities to meet the operational and development targets as per delivery schedules.
– Utilize resources effectively to achieve objectives within efficient cost and time.
– Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:
– Solve any related problems arise and escalate any complex operational issues.

Quality:
– Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:
– Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:
– Comply to related policy and procedures and work instructions.

Health, Safety and Environment:
– Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.