Sales CSR

Job Description

Responsibilities Ensure smooth operation of the dispatch function, as well as the collection of delivery KPIs Accountabilities • Ensure orders are properly transferred • Update KPI reports with dispatched Delivery CRs information • Meet with assigned Delivery Drivers and brief on daily plan • Review pending orders delivery report and discuss with each PSR • Balance truck loads to ensure proper deliveries • Perform rerouting when needed using standard process and guidelines • Manage routing of customers assigned to his responsibility (when dynamic routing is available) • Help to continuously improve the routing process and tools through field learning. • Ensure asset levels are consistent with business needs and plans • Coolers Deployment (In case of WS) Job Dimensions • Total delivered volume • Percentage Returns • Productivity Targets achieved (DD call completion rate, DD Strike rate) • Truck utilization rate • Routes Efficiency • Truck conditions • % Delivery call completion • % Successful delivery • %Delivery driver availability Internal Posting – Additional Job Description Content : Qualifications / Requirements : People management • Numerical ability • Planning skills • presentation skills Qualifications • Bachelor Degree • 1 year Experience in sales in FMCG company is a must.