Job Description
- Manage and review Client’s requirements. Ensure all technical descriptions and specifications are accurate before submitting the report.
- Liaise with manufacturer to arrange documents & specifications based on the product specification provided by Client.
- Prepare comparative analysis report based on the quotations received from different manufacturers.
- Maintains and updates the manufacturer’s list and initiate per-qualification activities with Clients.
- Involved in pre-qualification processes by preparing required documents, reports and submitting to the Client
- Responsible for preparing documents like, Technical and Material submittals, compliance of specified product with proposed products. Certification details, LEED/BREEAM/ESTIDAMA compliance documentation etc.
- Handling calls, emails, and messages of Clients, informing them of delays and scheduling delivery.
- Frequent visit to the sites to oversee installation work and post-installation issues during warranty period.
- Developing and maintaining filing systems so as to maintain records, prepare reports, and provide information to the Country Manager & Sales Director whenever asked.
- Coordinating with UAE & Oman Sales team by managing schedules, filing important documents, and communicating relevant information.
- Liaise with manufacturer and logistics department for product delivery and follow-ups.
- Supporting Project management & Installation team whenever required.
- Update Sales Director & Country Manager regarding changes in regulations announced by local or international authorities.
- Prepare reports and share with Sales Director & Country Manager whenever asked.
- Respond to complaints from clients and give after-sales support when requested
- Any additional duty assigned by Country Manager or Sales Director.
Skills
- Ability to analyze the goal, target customer, and challenges to overcome before planning sales-oriented activities.
- Excellent written and verbal communication skills.
- Approaching new and existing customers by following optimum consumer service standards.
- Ability to prioritize targets as per the requirements set forth by the company.
- Apt in dealing with clients and engagingly presenting product data for potential leads.
- Demonstrated ability to forge long-lasting work relationships by leveraging information, tactics, and excellent communication.