Sales Associate

Job Description

<strong>Job Description</strong><p><br></p>POSITION OBJECTIVE<p><br></p><ul><li> The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience</li><li> Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager</li></ul><p><br></p>Key Responsibilities<p><br></p>Customer Service:<p><br></p><ul><li> Greet the customers and assist them in selecting the right product. </li><li> Convert the window shoppers to ultimate buyers. </li><li> Promote the Club Apparel Loyalty Program of the company for repeat sales</li><li> Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank)</li><li> Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge</li><li> Must be presentable and well-groomed at all the times</li><li> Flexible to work for extended hours during the Sale period</li><li> Must possess up to date product knowledge and ensure minimal stock loss. </li><li> Flexible to work for extended hours during the Sale period. </li></ul><p><br></p>Merchandise:<p><br></p><ul><li> Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms</li><li> Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. </li><li> Record the inventory inward / outward and maintain the report of the same Process</li><li> Handle the POS (Point of Sale) / Billing Counter efficiently</li><li> Tally money in the cash till during the beginning / end of the shifts</li><li> Issue receipts / refunds / change to the customers correctly</li><li> Process the payments by cash / credit cards / vouchers / automatic debits</li><li> Ensure awareness and vigilance at all times of security in the store without any negligence</li><li> Must be flexible to work for varied shifts and overtime as per the business requirement</li><li> Adhere to SOP &amp; Loss Prevention Policies</li><li> Maintain confidentiality of the sales figures to the outside party</li></ul>