Sales And Marketing Associates

Job Description

·       Responsible for Corporate and Travel Agent Room Sales for the hotel.

·       Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.

·       Update action plans and financial objectives quarterly.

·       Identify new markets and business opportunities and increase sales.

·       Represent Hotels in various events and exhibition.

·       Implements all sales action plans related to my market areas as outlined in the marketing plan.

·       Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.

·       Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.

·       Provide the highest quality of service to the customer at all times. 

·       Participates in sales calls with members of sales team to acquire new business and/or close on business.

·       Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence). 

·       Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

·       Work closely with General Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

·       Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

·       Attending all department and hotel meetings as necessary.

·       Targeting key accounts potential for the company.

·       Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

·       Develops relationships within community to strengthen and expand customer base for sales opportunities.

·       Manages and develops relationships with key internal and external stakeholders.

·       Acquiring and developing new business accounts and preparing sales proposals for clients.

·       Closely following up on all business leads within a 24 hour response time line to clients.

Skills

Responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel. Also develops strategic action plans for hotels to drive measurable, incremental sales revenue.