Sales Administration

Job Description

Job Descriptions

• Process sales and invoices so customer orders are dispatched, invoiced, and paid accurately, on time.
• Draft sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements.
• Make standard calculations to accurately compile and report statistics. Perform background research on customer accounts, prospects, competitors, and industry trends to support the sales team’s activities.
• Answer internal and customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
• Communicate with staff from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints.
• Use databases or other computerized systems to maintain current customer records; track the status of orders and deliveries; maintain sales commission and expense records; and generate sales reports and statistics.

Requirements

• Bachelor Degree in Business Administration, International business, Economics, Accounting or Foreign Trade
• Minimum 3 years working experience is required with sales coordination or customer service activities
• Experience in International Trading Company
• Mandatory fluency in English
• Working knowledge of Microsoft Windows and Excel spreadsheets using vlookup and pivot tables
• Good communication, organization skills with archiving control is required