Russian Speaking Concierge specialist in a luxury Travel Company

Hotel, Restaurant, Tourism
United Arab Emirates 🇦🇪
October 2, 2023
Contractor

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Job Description

We are No 1 wholesaler in the world for luxury resorts in the Maldives and Seychelles and over a year ago have developed UAE as a new destination. We are based in the Dubai,UK, Maldives, Seychelles and South Africa. We have a reputation for excellence across all parts of the business.

Job Title: Russian Speaking Concierge-customer service specialist in Luxury Travel Company

Reports to: Operations Manager

Hours: 10am to 7pm 5.5 days a week – Monday to Friday and half day either Saturday or Sunday

Main responsibilities –to provide customer service to clients, helping them plan and enjoy their travel experiences in UAE. You should have a passion for travel, excellent communication and organisational skills, and be able to work well in a team environment:

  • Providing personalised and comprehensive support to travellers throughout their trip.
  • Arranging tours and activities, and providing recommendations for restaurants and entertainment.
  • Booking transportation for clients, ensuring that they have a comfortable and hassle-free travel experience.
  • This role is a combination of office concierge duties as well assisting with the Meet and Great services at the Airports.
  • Commitment to provide excellent customer service to clients, addressing their questions and concerns promptly and professionally. Ability to handle customer complaints and resolve issues in a timely and efficient manner.

Experience:

  • Russian Speaking language
  • Minimum 3 years experience in concierge department in UAE.
  • A thorough understanding of the local attractions and ability to make recommendations based on clients’ interests in UAE.
  • Fantastic communication skills, both written and oral English Language is a must for this position
  • Attention to detail essential, with the ability to compute accurate cost calculations
  • A self-starter who is comfortable working with little supervision and who can take responsibility for their trips and clients
  • Strong organisation & time management skills

To apply please email your full current CV as soon as possible.

PLEASE NOTE ! Due to volume of applications, only suitable applicants will be contacted.

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