Job Description
- Perform daily drive test benchmarking activities all over Egypt.
- Create voice/data scripts and monitor/assess the network performance KPIs within the drive test cluster/mission.
- Perform indoor drive test measurements.
- Analyze network performance KPIs while drive testing and identify poor network performance areas.
- Prepare daily reports for the drive test activity.
- Maintain smoothness in the drive test and troubleshoot the system hardware and software issues.
- Follow the measurement plan and report the measurement activity to 1st line support team.
- Provide recommendation for network issues faced in the defined cluster.
- Conduct drive testing & data collection using LTE and UMTS systems
- Monitor LTE data service, handoff between LTE and UMTS, upload/download activities, ping, short & long calls on multiple systems
- Troubleshoot equipment failure and set up laptop device manager and communication ports
- Perform CS call (MO & MT) and PS call (HSUPA & HSDPA) testing, throughput testing, signal verification, site verification
- Assist office Engineer in cell site troubleshooting. Examples include dropped calls, poor coverage, and overloaded circuits.
- Identify and escalate areas with network coverage issues, poor network services, loss of signal strength and data service faults on the network.
- Conduct required drive tests and walk tests for customer complaints.
- Perform live optimization changing RF data on 2G, 3G, 4G sites/sectors.
- Work with a team of engineers to perform RF network optimization.
- Conduct voice and data drive tests for 2G, 3G, 4G for cluster optimization.
- Handle pre-acceptance voice and data tests for new sites on all technologies
- Analyze logs of Radio tool for identifying issues in the coverage and quality area.
Skills
- Excellent command of English
- High troubleshooting skills.
- Self-development skills.
- Initiative and Synthesis Mind.
- Self-Motivated.
- Results-Oriented.
- Flexible and adaptable to Change.
- Innovative Mindset.
- Planning, Organizing and Communication Skills.