Room Attendant @ Holiday Inn & Suites Dubai Science Park

Job Description

What is the job?

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get a bit of last minute work done.

Your day to day

• You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests
• Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times – and wear protective equipment when needed
• Be organised – keep on top of supplies and amenities and always try to minimise waste
• Reunite items with owners – and log any lost and found property
• Look smart – wear your uniform with pride
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
• Report, turn in, and/or log all lost and found items according to established procedures
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• May regularly assist with deep cleaning projects
• May have turndown duties
• May assist with other duties as assigned.

What we need from you

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
• You’ll might need to bend and kneel to complete some activities
• Literacy skills – reading, writing and basic maths skills
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays

What We Offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.