Room Attendant HK (Female)

Job Description

<ul><li>Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures</li><li>Replenishes guest supplies</li><li>Ensures guest services specified by superiors and guests requests are promptly and courteously met</li><li>Reports damage or malfunction in hotel rooms to superior</li><li>Maintains equipment in proper state of cleanliness and repair</li><li>Maintains a section room report</li><li>Maintains a daily room checklist</li><li>Meets with superior and takes on daily assigned tasks</li><li>Reports and submits lost and found articles to superior immediately</li><li>Report guest complaints to superior immediately</li><li>Reports unusual behavior/activities on floors to supervisor</li><li>Records room status in allocated section accurately</li><li>Complies with hotel’s health, safety and hygiene policy</li><li>Adheres to personal grooming and hygiene standards</li><li>Attends meetings and training sessions as required</li><li>Creates and maintains floral arrangements</li><li>Carry out valet services when required including delivery of linen or processing laundry orders</li></ul>