Job Description
At Miral we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time The Social Media Customer Care Executive is responsible for social media customer service on all Social Media platforms used by Experience Hub for a wide range of brands represented in Abu Dhabi. To be successful you must have a passion for customer service, Social Media and written communications. Rides engineer responsible is to ensure a smooth and efficient operation of the Miral Experiences Leisure Facilities in the Technical Services Rides Department in relation to the Company Core Process; thus directly impacting on the maintenance of rides, facilities and attractions. This position applies a working knowledge of engineering fundamentals to the division’s engineering activities under the direction of Rides Management team, required to interact with other personnel to provide project-related engineering support including those in QA, Installation, and Procurement. It involves the design, production support, integration, testing, troubleshooting, and commissioning of ride systems. The main objective of this role is to ensure the smooth and efficient functioning of the audio-visual, lighting, AVL networks and special effects in assets and attractions through all sites managed by Miral Experiences. This position ensures all rides, facilities and attractions are maintained at the highest level to ensure safety and involves managing the Show Technology team under the supervision of the Show Technology Manager. Planning and execution of the rides and attractions AVL preventative maintenance program. At the direction of the Show Technology Manager; plan, direct, control and manage assigned responsibilities of the rides and attractions AVL maintenance. To ensure a smooth and efficient operation in the retail department in relation to the core process, thus directly impacting the delivery of the experience. The position ensures that retail outlets, sales carts, and photo booths always meet the highest standards of cleanliness, presentation, and visual display. Manages the team of direct reports so that the departments’ performance always reaches or exceeds our customers’ expectations. Some administrative duties are included in the job. To ensure a smooth and efficient operation in the Operations department in relation to the company core process. The role impacts managing the opening, daily operation, and closing of the leisure facility. The role is instrumental in creating smiles for guests and colleagues while protecting and maximizing revenue. Additionally, this role supports the corresponding leadership team with strategic planning and execution of department goals. Within the Guest Services area, this position ensures exceptional guest care is being provided, and revenue is being generated so that it may contribute to overall goals and financial sustainability At Miral we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time. The role of the Product and Pricing Analyst is to valuate and implement pricing strategies in line with company standards, policies and procedures. Ensure the products and prices are setup as per plan in the sales/ticketing system. Work closely with performance management and data team to carry complex analysis do drive informed price and product decisions. Work with cross functional teams to lead the product management committee to define rules of setup and ensure compliance. This is to be carried across all the Miral assets: The assistant producer will work with Senior Producer and Creative teams in brainstorming, development and execution for park events and shows. They will identify all elements needed to create presentations and talent support. They will assist in scripting and gathering assets needed to build creative decks and distribute to key stakeholders for review. To ensure the management of the Shared Services’ Food & Beverage office, its communications, both internal and with outside stakeholders. In addition to managing SS F&B’s schedules, meetings, travel arrangements, and basic bookkeeping. This position coordinates daily activities efficiently between the Food and Beverage Department and all other departments. Responsible for department administration, meeting room bookings & meeting minutes, completing the department different trackers/reports, and managing the department’s internal webpage. In addition to these responsibilities, the F&B Executive is responsible for managing all departmental purchase orders, coordinates/assist colleagues and when needed. The position of Retail Operations Manager is to ensure that the department runs smoothly and efficiently in all areas of the store operations. These include guest service standards, colleague selling and guest service competencies. The position is also responsible for ensuring that colleagues work and thrive in a harmonious working environment by guiding and assisting management colleagues in terms of proper man-management and development of front line colleagues in order to increase colleague satisfaction and decrease turnover. We are looking for Education Instructors to join our SeaWorld Abu Dhabi team. As an Educational Instructor, you will be required to conduct informative and fact-based animal presentations, both in park and on outreach programs while also promoting products and activities available to our guests. You are required to have a high level of knowledge of the theme park information and products and has the ability to deliver this information in a fun and exciting way. You will be required to develop an extensive knowledge of the UAE school curriculum requirements in order to conduct designed curriculum-based programing. At Miral Experiences we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time. The Sourcing Support Manager supports and works with the Category Lead to develop and deliver the sourcing strategies geared to leverage on group spend, maximize profitability, supplier performance and enhance operational efficiency and effectiveness through the supply chain. At Miral Experiences we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time. The Sourcing Support Manager supports and works with the Category Lead to develop and deliver the sourcing strategies geared to leverage on group spend, maximize profitability, supplier performance and enhance operational efficiency and effectiveness through the supply chain. At Miral Experiences we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time. The Sourcing Support Manager supports and works with the Category Lead to develop and deliver the sourcing strategies geared to leverage on group spend, maximize profitability, supplier performance and enhance operational efficiency and effectiveness through the supply chain. Fixed-term role for 12 months To assist the General Counsel in the management of the Legal Department and generally assist in all legal matters pertaining to Farah Experiences LLC and its leisure facilities in providing a smooth and efficient legal function to the business a