Retail Sales Consultant (Mandarin Chinese Speakers)

Job Description

<p><strong>*This position is open for Mandarin Chinese Speakers Only*</strong></p><p><br></p><p><strong>Please take time to read the job description below, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion. </strong></p><p><br></p><p><strong>About the company:</strong></p><p><strong>Damas Jewellery is the leading jeweller in the Middle East with its foundation dating back to 1907. Headquartered in Dubai, United Arab Emirates, today it operates 150 stores across the GCC and employs more than 1200 people. Over 40 prestigious international brands are part of Damas Jewellery’ varied portfolio alongside its own branded in-house collections, offering customers a wide range of designs suited to all occasions.</strong></p><p><strong>Website: http://www.damasjewellery.com</strong></p><p><br></p><p><strong>Website: http://www.damasjewellery.com</strong></p><p><br></p><p><u>Why Damas?</u></p><ul><li>Competitive salary plus commission</li><li>Diverse and inclusive work environment</li><li>Fantastic career growth opportunities</li><li>Damas Academy for learning and development</li><li>Great mentoring by a highly experienced management team</li><li>We value the health and wellbeing of our colleagues</li></ul><p><br></p><p><strong>Role overview and Responsibilities</strong></p><p><u>Job Objective:</u></p><ul><li>Successfully convert prospective sales into actual sales.</li><li>Ensures that sales targets are met and exceeded as directed by management, and develops client portfolios proactively.</li></ul><p><u>Key Performance Indicators:</u></p><ul><li>To achieve the individual sales target and sales KPI</li><li>Ensure that the store meets DAMAS standards.</li><li>Excellent product knowledge of own products and competitor products.</li><li>Ensure excellent display of customer service by following the DSCE</li><li>Stock control – maintain 100% stock accuracy</li><li>Consistently achieve and/or exceed the monthly sales target, as directed by management.</li><li>Deliver exceptional and outstanding customer service by creating an environment that is friendly and welcoming, maintaining high standards, ensuring solid product knowledge, and all other components of customer service before, during and after the sale.</li><li>Adapt the approach according to the client’s needs and motivations</li><li>Negotiate and handle objections with ease</li><li>Remain current on industry news and competitor</li></ul><p><br></p><p><strong>Experience, Qualification and Competencies</strong></p><p><br></p><p><u>Qualification:</u></p><ul><li>Minimum High School Graduate</li></ul><p><u>Experience:</u></p><ul><li>2 years of previous experience in luxury retail, service or hospitality environment will be an advantage.</li><li>General knowledge of Jewellery</li></ul><p><u>Personal Skills/Abilities:</u></p><ul><li>Excellent interpersonal and communication skills in Mandarin &amp; English</li><li>Strong understanding of Customer Service needs and Customer priorities</li><li>Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision</li><li>Self-Starter with Team-Player approach</li><li>Must be available to work retail hours including weekends to meet business needs</li></ul><p><br></p><p>Salary: AED 6000 plus benefits</p>