Restaurant Server

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Job Description

Obtain service area assignment at the beginning of each shift

Check on the overall Outlet cleanliness and maintenance and keep a tidy service area

Prepare the tables by setting up linens, silverware and glasses as per the Outlet standards

Clean, prepare and maintain the side stations

Greet and escort guests to their tables and follow the sequence of service till guests’ departure

 Seat guests, present the menu and offer recommendations

Coordinate with the Chef or kitchen team on the day’s specialties and inform guests

Display deep knowledge of the menus, take orders and communicate order details to the kitchen team

Serve food and pour drinks as per service standards

Keep an eye on the assigned tables assisting guests with any requests and/or additional orders

Maintain tidy and clean tables at all times 

Upsell additional items from the menu when appropriate to increase revenue

Remove dirty tableware between courses or when appropriate

Carry dirty plates, glasses, silverware and ashtrays for cleaning

Deliver checks and proceed with the invoice payment

Relay guests’ complaints to the floor manager

Ensure minimum wastage, breakage, and spoilage