Restaurant Manager

Job Description

We are currently seeking a highly motivated and experienced individual to join our leading client in fast food and coffee chain team as a Barista/Shift Supervisor/Area Manager/Restaurant Manager.

This position is based in Dubai, UAE.

Interested candidates who are locally available in UAE may apply and will only be contacted for this role.

Responsibilities:

1. Manage day-to-day operations of the coffee shop/restaurant, including overseeing staff, inventory management, and ensuring customer satisfaction
2. Create and maintain a positive and welcoming atmosphere for customers
3. Train and develop staff members to provide exceptional service and product knowledge
4. Handle customer complaints and resolve issues in a timely and professional manner
5. Ensure compliance with health and safety regulations and maintain cleanliness standards
6. Monitor sales and revenue targets, and implement strategies to achieve company goals
7. Manage and control costs, including labor, food, and beverage expenses
8. Conduct regular staff meetings and provide ongoing feedback and coaching
9. Stay up-to-date with industry trends and make recommendations for improvements
10. Assist with menu planning, pricing, and promotional activities

Skills

This role requires someone with strong leadership skills, excellent customer service abilities, and a passion for the food and beverage industry.

Preferred Candidate:

1. Previous experience in a similar role, preferably in the food and beverage industry
2. Strong leadership skills and the ability to motivate and inspire a team
3. Excellent customer service and communication skills
4. Ability to work in a fast-paced environment and handle multiple tasks
5. Flexibility to work evenings, weekends, and holidays as required
6. Knowledge of coffee brewing techniques and specialty coffee is a plus
7. Good understanding of health and safety regulations
8. Proficient in Microsoft Office and point-of-sale systems
9. Ability to analyze sales data and make recommendations for improvement
10. Strong problem-solving and decision-making skills

The ideal candidate will have previous experience in a similar role and be able to work in a fast-paced environment.

• Strong leadership and team management skills
• Excellent customer service and communication skills
• Knowledge of coffee brewing techniques and specialty coffee
• Ability to work in a fast-paced environment and handle multiple tasks
• Good understanding of health and safety regulations