Restaurant Manager
Job Description
<ul><li>Coordinate daily Front of the House and Back of the House restaurant operations</li><li>Deliver superior service and maximize customer satisfaction</li><li>Respond efficiently and accurately to customer complaints</li><li>Regularly review product quality and research new vendors</li><li>Organize and supervise shifts</li><li>Appraise staff performance and provide feedback to improve productivity</li><li>Estimate future needs for goods, kitchen utensils and cleaning products</li><li>Ensure compliance with sanitation and safety regulations</li><li>Manage restaurant’s good image and suggest ways to improve it</li><li>Control operational costs and identify measures to cut waste</li><li>Create detailed reports on weekly, monthly and annual revenues and expenses</li><li>Promote the brand in the local community through word-of-mouth and restaurant events</li><li>Recommend ways to reach a broader audience (e.g. discounts and social media ads)</li><li>Train new and current employees on proper customer service practices</li><li>Implement policies and protocols that will maintain future restaurant operations</li></ul><p><br></p><strong>Requirements</strong><p><br></p><ul><li>Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role</li><li>Egyptian citizens are a must</li><li>Proven customer service experience as a manager</li><li>Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff</li><li>Strong leadership, motivational and people skills</li><li>Acute financial management skills</li><li>BSc degree in Business Administration; hospitality management or culinary schooling is a must. </li><li>Excellent Profile.</li><li>Excellent English.</li></ul>
