Restaurant Hostess

Job Description

Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.<p><br></p><strong>Responsibilities</strong><p><br></p><ul><li>Greet guests as they enter the restaurant, providing a warm and friendly welcome</li><li>Manage the reservation system effectively, ensuring all bookings are organized</li><li>Coordinate with the restaurant staff to ensure smooth and efficient dining service</li><li>Communicate menu options to guests and answer any questions they may have</li><li>Assist in seating guests and ensuring they are comfortable throughout their visit</li><li>Manage guest complaints and resolve any issues in a professional manner</li><li>Keep the restaurant organized and tidy, ensuring high levels of cleanliness</li></ul><p><br></p><strong>Requirements</strong><p><br></p><ul><li>Proven experience as a Restaurant Hostess or in a similar role</li><li>Exceptional customer service and communication skills</li><li>Understanding of restaurant operations and excellent organizational abilities</li><li>Ability to handle a fast-paced environment and manage multiple priorities</li><li>A positive attitude and friendly demeanor towards guests</li><li>Flexibility to work in evenings and on weekends</li><li>High school diploma or equivalent education level</li></ul>