Restaurant Hostess

Job Description

<strong>Company Description</strong><p><br></p>Contemporary, relaxed, and imaginative. Be it a leisurely family break or a romantic escape, AVANI Hotels &amp; Resorts provides the right space for guests who value the details that matter.<p><br></p>Avani hotels are perfecting the balance between work and play, design and function, service, and privacy, laid back and lavish.<p><br></p>Discover Dubai from a modern, stylish HQ with easy access to all the hotspots. Explore the town, hit the shops, or chill on the roof of one of the most sought-after 4-star hotels in Dubai.<p><br></p><strong>Job Description</strong><p><br></p>The key responsibilities for this position includes:<p><br></p><ul><li>To work as a team with colleagues, to ensure timely service and a smooth-running operation. </li><li>To understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming. </li><li>To maintain professional telephone etiquette and a perfect understanding of reservation policies and procedures. </li><li>To be completely familiar with the services offered in the restaurant and throughout the hotel. </li><li>To greet and seat guests in the restaurant in a warm and friendly manner and set the tone of welcoming hospitality that will continue during the entire guest experience. </li><li>To ensure that the front of the restaurant is always covered and that the entrance to the restaurant is as welcoming and attractive as possible. </li><li>To check with guests to get feedback on the quality of their experience. Share any problems that arise with outlet managers but try to take care of the problem at once. </li><li>Pitch in and help in service whenever the need arises. </li><li>Work in a Cashier function and closing tables. </li></ul> Qualifications<p><br></p><ul><li>Previous experience in Food &amp; Beverage/Restaurant operations for at least 1 year, luxury hotel is an advantage</li><li>Passion for excellent service</li><li>Excellent team player and great communication skills</li></ul>