Restaurant Host/Hostess

Job Description

Job description / Role

Restaurant Host/Hostess at Sofitel Madina – Saudi National

Are you a passionate creator of genuine memorable moments? Then, we have the job for you! As a host/hostess, you will be our ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What is in it for you:
– ALL Heartist benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies and the opportunity to earn qualifications while you work
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
– Welcome and register in-house & Outsiders guests using POS / room list/ restaurant reservation system.
– Escort, seat and assist guests regarding menu items in an informative and helpful way
– Have full knowledge of beverage lists and promotions, menu items and preparation methods through actively studying the menus and taking part in trainings
– Follow all safety and sanitation policies when handling food and beverage
– Take telephone bookings and maintain a clear and organized reservations system.
– Maintain cleanliness of hostess station and surrounding areas, as well as of all menus.
– Perform all opening, closing and side duties and fill out the required checklists.
– Carry out any other duties as and when assigned by the Outlet Leader/Management of the Hotel.
– To assist the Outlet Leader in liaising with other departments such as Housekeeping, Stewarding and Engineering to ensure a high standard of cleanliness and maintenance is maintained at all times.
– Ensure all safety and hygiene procedures are strictly followed.
– Maintain complete knowledge of all F&B services, outlets and other hotel services in order to advise all guests accordingly.