Reservations Officer

Job Description

<strong>We at Discover Qatar and Qatar Airways Holidays aim to create and deliver unique and unforgettable experiences of Qatar served up through exclusive offerings, a constant focus on quality and always with a customer-first approach.<br><br></strong>To achieve our ambition, we need you to share your skills and fresh ideas, this includes:<br><br>As a Reservations Officer, you will lead the DQ reservations team, provide seamless operations and excellent services to clients (B2B and B2C) and also to promote Qatar as a premium tourism destination. You will be responsible to enhance the customer service experience through formation and ongoing optimization of operational procedures, resources utilization, and manpower rostering. You will ensure that the daily business is performing according to company procedures and policies.<br><br><strong>Be part of an extraordinary story<br><br></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br><br>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.<br><br>Together, everything is possible<br><br><strong><u>Qualifications<br><br></u></strong>Relevant College or University qualification to min bachelor’s level with minimum of 4 years’ experience in a similar industry. Proficient in MS Office and tourism back-office systems. DMC reservations/operations experience would be highly preferred, as well as destination knowledge of Qatar.<br><br><strong><u>About Qatar Airways Group<br><br></u></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.<br><br>So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.<br><br><strong><u>How To Apply<br><br></u></strong>If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your (most updated) CV for our review and consideration.