Reservation Agent

Job Description

<ul><li>Job Title : Reservation Agent</li><li>Location : Dubai</li><li>Type : Outsourced</li><li>Salary : 5000 AED</li></ul><p><br></p><p>KEY ACCOUNTABILITIES:</p><ul><li>Assisting and advising customers who may be choosing from a variety of travel options.</li><li>Making reservations for customers based on their various requirements and budgetary allowances.</li><li>Checking the availability of accommodation or transportation on the customers’ desired travel dates.</li><li>Helping plan travel itineraries by suggesting local tourist attractions and places of interest.</li><li>Processing payments and sending confirmation details to customers.</li><li>Sorting out any issues that may arise with bookings or reservations.</li><li>Selling and promoting reservation services.</li><li>Answering any questions customers might have about the reservation process.</li><li>Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.</li><li>Providing support to customers who may need to amend or cancel a reservation.</li></ul><p><br></p><p>Regards</p><p>TASCOUTSOURCING RECRUITMENT TEAM</p>