Remittance Teller

Job Description

• Assisting customers with processing transactions, such as remittance, deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Informing customers about the products and services.
• Tracking, recording, reporting, and storing information related to transactions, supplies, and customers, ensuring all information is accurate and complete.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Packaging cash and rolling coins to be stored in drawers or the  vault.
• Keeping a clean, organized work area and a professional appearance.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to track information and generate reports.
• Following all financial and security regulations and procedures.

Skills

• Bachelor’s degree in a relevant field may be preferred.
• Cash handling experience and raining may be required.
• Ability to pass a background check.
• Exceptional time management, communication, and customer service skills.
• Basic math and computer skills.
• High level of accountability, efficiency, and accuracy.
• Strong sales skills are a plus.
• Professional appearance and courteous manner.