Relationship Manager – UAE National Preferred.
Job Description
Job Code
JPC – 682
Job Title
Relationship Manager – UAE National Preferred.
Location
Dubai, Dubai
Job Description
Job Summary
Responsible as the primary global client contact / relationship manager delivering the client solutions that the Bank has to offer by mobilising banking teams and product partners into each client relationship of CCIB. Individual will be accountable for the overall client group revenues, profitability and risk acceptance (AML, CDD and Credit).
The individual is responsible for Account Plans, establishing and maintaining an end-to-end understanding of the client group structure and client needs and steering the client relationships. Define and agree the relationship strategy for the client and drive the global execution.
Identifies and acts on opportunities to create new partnerships by working closely with the coverage team and product partners to ensure execution and delivery of Account plans.
Acts as a champion of the SCB’s brand, culture, and conduct standard
Risk Management PUBLIC
Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified. Coach and manage the team in these matters and ensure they are adequately trained in and cognisant of regulatory, reputational and ethical risks.
Embed the Group’s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among team members.
Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and / or ensure adequate escalation to Regional / Country Banking Heads and Group / governance committees, as appropriate.
Role Specific Technical Competencies
Understanding Customer Needs
Knowledge of Customers
Knowledge of Product Line
Cross-Selling
Financial Risk Management
Regulatory Environment – Financial Services
Business Markets
Sales Tasks and Activities
Selling
Account Management
Prospection
