Receptionist Front Desk Officer

Job Description

Are you passionate about fitness and social media? Do you thrive in a dynamic and fast-paced environment? Mprove Fitness Gym is looking for a talented individual to join our team as a Front Desk Officer. This is a unique opportunity to be the face of our gym while also managing our social media presence.

Responsibilities:

• Greet and welcome gym members and visitors with a friendly and professional demeanor
• Provide excellent customer service, answering inquiries and addressing member concerns
• Manage gym access, check-ins, and registrations
• Handle phone calls, emails, and other forms of communication
• Maintain cleanliness and organization at the front desk area
• Act as the point of contact for gym-related information and promotions
• Assist with social media management, including creating and scheduling engaging content across various platforms
• Monitor and respond to comments, messages, and inquiries on social media
• Collaborate with the marketing team to develop social media strategies and campaigns
• Stay updated on industry trends, New Tools, and promotions to provide relevant information to the company.

Skills

• Pleasant and Good-looking, Previous experience in customer service or sales s is preferred
• Strong communication and interpersonal skills
• Basic knowledge of social media platforms.
• Great knowledge of Microsoft Office and Admin tasks
• Excellent organizational and multitasking abilities
• Ability to work in a team-oriented environment
• Ability to Handle work pressure and Act as a team player
• Flexibility to work evenings, weekends, and holidays as needed
• Diploma or degree in a related field is an advantage
• Ability to Prepare documents and Presentations

If you are a fitness enthusiast who is tech-savvy and loves connecting with people, we would love to hear from you. Join our dedicated team at Mprove Fitness Gym and play a key role in creating a positive experience for our members, both in person and online.

*Please note that submission of resumes with attached photos is strictly required.