Job Description
Luxurious spa centre in 4-star hotel is seeking a highly skilled and passionate Female Spa Receptionist to join our team of professionals:
Responsibilities:
1. Warmly greet clients, ability to explain and sell spa services
2. Book and confirm appointments via phone and email
3. Process transactions (cash and credit cards) and issue receipts
4.Be active and post daily at spa social media
5. Inform clients about new services, discounts and promotions
Skills
1. Proven work experience in customer service (representative or similar role)
2. Hands-on experience with office equipment, like printers and POS systems
3. Familiarity with processing transactions
4. Excellent communication abilities (verbal, phone and email) with a customer service attitude
5. Solid organization and skills
6. An ability to remain calm under stressful circumstances