Receptionist

Job Description

UAE National Receptionist | Al Futtaim Automotive | Automotive Frontline Traineeship Programme

Overview of the role

Al-Futtaim Automotive is looking for UAE Nationals Receptionist to join the Automotive Frontline Traineeship Programme. 

Upon selection, you will attend an extensive 3 weeks program, which includes training within the domain of Work-Readiness, Sales, Customer service and Systems. 

Upon successful completion of the program, you will be assigned to the state-of-the-art automotive company to build your career and contribute to Al-Futtaim Group success.

What you will do

• To provide full support to all customers visiting the showrooms or service centers. 
• To be the first point of contact to welcome and identify customers’ needs.
• Ensure customers are given the Worlds Warmest Welcome when entering the branch.
• Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.
• Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.

Skills

Required skills to be successful

• Able to communicate effectively
• Customer service experience will be an added advantage
• Good knowledge in MS Office especially MS Excel
• UAE National with family book

About the team

The role will report to the Reception Supervisor, and you will be working in a busy workshop environment wherein you will be dealing directly with all levels of people in the organization

What equips you for the role

• The ideal candidate for this role should possess a High school Diploma.
• You should also be able to communicate effectively with strong customer service, analytical and communication skills.
• You should be highly motivated and passionate about cars.