Receptionist

Job Description

About the job Receptionist

Requirements:

• Receptionist/Customer Service experience is a must; Preferably in a Gym or anything similar for more than 2 years.
• Willingly to step in and assist with other facility service responsibilities if required to ensure the facility delivers top notch quality to its members

Responsibilities:

• Be the first point of hospitality and be responsible to ensure that all members and visitors are greeted and welcomed in a polite and warm manner upon each visit or phone call to the facility;
• Answering visitor’s inquiries about the company, memberships etc. by phone or in person
• Excellent English communication skills (verbal and written)
• Skillful in Microsoft office such as Word, Excel and PowerPoint. Good typing ability, telephone communication, listening etc.
• Preferably Mindbody Software experience (not mandatory)
• Perform operational tasks such as scheduling appointments for classes, personal training, meetings and more.
• Must possess multi-task handling ability
• Customer service skill and being able to solve problems
• Sales skills (receiving leads, follow ups etc.)
• Willingly to step in and assist with other facility service responsibilities if required to ensure the facility delivers top notch quality to its members