RECEPTIONIST

Job Description

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Job Purpose

This position exists to perform welcoming and guiding the building visitors and employees efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas

Attendance:

• Activate employees punch / eye scanner for attendance.

Access Cards:

• Create new access cards and add/delete doors access as per the received approved request.

Visitors Details:

• Register all non alfanar visitors’ details.
• Communicate with concerned employees to meet the visitors.

Mail Coordination:

• Check the bank details of Bank cards received by post mail
• Communicate with employees to receive their bank cards.
• Arrange to Send and Receive DHL shipments after completing the needed documents and approvals.

Role Accountability

HR Proficiency:

Collaborate with teams to get the work effectively achieved. Ensure effective communication with peers and managers and show openness to directions and feedback.

Delivery:

Execute the planned activities to meet the operational and development targets as per delivery schedules. Use resources effectively to achieve objectives within efficient cost and time.

Problem-Solving:

Assist to solve any related issues arise and escalate any complex operational problems.

Quality:

Follow quality requirements and specifications for services, processes, or related activities.

Business Process:

Execute and comply related tasks as per defined policies, procedures, and work instructions

Health, Safety, and Environment:

Adhere to all Safety procedures and regulations.

Academic Qualification

Diploma Degree in Secretarial Institute

Work Experience

2 to 5 Years

Technical / Functional Competencies

Customer Service
Mail Distribution and Services
Oral/Written Communications
Service Level Agreements
Details Oriented