Receivable & Collection Officer

Job Description

<p><strong><u>The Role:</u></strong></p><p><br></p><p>Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts.</p><p><br></p><p><strong><u>Main Tasks/ Responsibilities:</u></strong></p><p><br></p><p>1.Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Monitor and maintain assigned accounts- Customer calls, account adjustments, customer reconciliations and processing credit memos.</p><p>2.Accountable for reducing delinquency for assigned accounts.</p><p>3.Perform other assigned tasks and duties necessary to support the receivable and collection function.</p><p>4.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.</p><p>5.Must communicate &amp; follow up effectively with Sales Department regarding customer accounts on a timely basis.</p><p>6.Establish and maintain effective and cooperative working relationships with dealers and sales.</p><p><br></p><p><br></p><p><strong><u>Technical / Functional Skills required:</u></strong></p><p><br></p><p>1.Knowledge of Billing and Collections procedures.</p><p>2.Accounts Receivable knowledge/experience a plus.</p><p>3.Commitment to excellent customer service.</p><p>4.Excellent written and verbal communication abilities.</p><p>5.Excellent customer service skills.</p><p><br></p><p><strong><u>Experience Required</u></strong></p><p>Minimum of 2 years experience in the related field.</p><p>Diploma in Accounting or Finance. With Bachelor’s Degree is preferred.</p>