Quality Controller

Job Description

The Quality Controller is responsible for ensuring the highest standards of product quality, food safety, and compliance within the HRECA (Hotels, Restaurants, Cafes) industry. This position, within the Quality, Health, Safety, and Environment (QHSE) team. The primary objective of the Quality Controller is to conduct thorough inspections, implement quality control procedures, and maintain compliance with regulatory requirements, ultimately ensuring the delivery of safe and high-quality products to our customers. By utilizing their knowledge and skills, the Quality Controller will contribute to continuous improvement initiatives and support the overall success of the organization<p><br></p><strong><u>Requirements</u></strong><p><br></p><strong>Quality Assurance:</strong><p><br></p><ul><li> Perform comprehensive inspections on raw materials, ingredients, and finished products to guarantee adherence to established quality standards. </li><li> Conduct sensory evaluations and quality checks to assess taste, appearance, texture, and overall product quality. </li><li> Develop and implement effective quality control procedures and guidelines to enhance product quality and consistency. </li><li> Identify and investigate quality deviations, non-conformists, or product-related issues, and recommend appropriate corrective actions. </li><li> Collaborate with cross-functional teams to address quality concerns and facilitate process improvements. </li></ul><p><br></p><strong>Food Safety and Compliance:</strong><p><br></p><ul><li> Ensure strict compliance with food safety regulations and standards, including HACCP, food handling, and sanitation practices. </li><li> Monitor and verify the proper implementation of food safety systems, encompassing storage, handling, and labeling of products. </li><li> Conduct regular audits and inspections to identify potential risks and instances of non-compliance and provide recommendations for corrective actions. </li><li> Stay abreast of evolving regulations and industry best practices related to food safety, hygiene, and sanitation. </li></ul><p><br></p><strong>Documentation and Reporting:</strong><p><br></p><ul><li> Maintain accurate records of quality control activities, test results, and conducted inspections. </li><li> Prepare comprehensive reports and analysis on quality metrics, trends, and performance indicators. </li><li> Communicate quality-related findings and recommendations to the QHSE team and relevant stakeholders. </li><li> Assist in the development and updating of quality manuals, standard operating procedures (SOPs), and work instructions. </li></ul><p><br></p><strong>Continuous Improvement:</strong><p><br></p><ul><li> Participate in root cause analysis and contribute to the implementation of corrective and preventive actions. </li><li> Drive continuous improvement initiatives by identifying opportunities to enhance product quality, operational efficiency, and customer satisfaction. </li><li> Provide training and support to employees on quality control processes, food safety practices, and industry regulations. </li></ul><p><br></p><strong>Qualifications and Experience:</strong><p><br></p>‒ Bachelor’s degree in food science or a related field.<p><br></p>‒ HACCP Level 3 certification (Food Safety Level 3 certification is optional but preferred).<p><br></p>‒ Minimum 3 years relevant experience in the HRECA industry or a similar food production environment.<p><br></p><strong>Job Specific Skills:</strong><p><br></p>‒ HACCP Principles<p><br></p>‒ Quality Control Procedures<p><br></p>‒ Regulatory Compliance<p><br></p>‒ Attention to Detail<p><br></p>‒ Analytical Skills<p><br></p>‒ Problem-solving Abilities<p><br></p>‒ Communication and Collaboration<p><br></p>‒ Continuous Improvement Mindset<p><br></p>‒ Computer Proficiency<p><br></p><strong>Competencies:</strong><p><br></p>‒ Quality Assurance<p><br></p>‒ Food Safety Focus<p><br></p>‒ Adaptability and Flexibility<p><br></p>‒ Continuous Improvement Mindset<p><br></p>‒ Compliance and Regulatory Knowledge<p><br></p>‒ Ethical Conduct<p><br></p>