PSSR
Job Description
Key Accountabilities:
- Travel daily within the regional territory, either independently or with management, to ensure maximum order intake and receipt of relevant market and competitor information.
- Cultivate contacts with existing and potential customers, and industry contact to maximize business opportunities and ensure sensitivity and response to changing customer and market needs.
- Respond to prospect inquiries regarding Company after sales products or capabilities.
- Conduct machine inspections in line with the manufacturer’s recommendations and arrange, submit and follow up on quotations for the required repairs.
- Establish and cultivate a relationship with prospects that supports and educates the prospect throughout the planning and procurement process. Recommend and accompany qualified prospects on tours of existing customers’ facilities.
- Prepare parts and/or service quotations together with the PSSR Team Leader/Parts Branch Manager consistent with standard Company pricing policies and standard Company terms and conditions. Ensure that any deviations are properly approved according to Company policy.
- Provide regular sales trip reports, order forecasts, market information, competitor information and customer feedback to the PSSR Team Leader.
- Maintain sufficient customer contact and knowledge and keep the Company apprised of customer requirements, project funding and budget levels, technical specifications, bid solicitations, required contract terms, and schedules.
- Provide information to the PSSR Team Leader/Parts Branch Manager to assist in the development of the annual budgets and orders forecasts on after sales products.
- Maintain a positive attitude and support the Company’s policies, procedures, products and programs internally and externally.
- Delivers sales / product presentations to key clients in coordination with PSSR team leader/Parts Branch Manager
- Meets with key clients, assisting sales representative with maintaining relationships and negotiating and closing deals.
- Coordinates liaison between sales department and other sales related units.
- Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
- Monitors and evaluates the activities and products of the competition.
- Undertake additional related responsibilities as required.
Knowledge Skills and Experience:
- Qualifications: Graduate/Diploma degree
- Experience : 3+ in relevant field
- Skills : Consumer understanding, Convincing, Planning, etc
