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Job Description

<strong><u>Job Description<br><br></u></strong><strong>You will:<br></strong><ul><li>Manage low to medium level complexity projects, assist with high complexity projects if needed</li><li>Coordinate project plans by monitoring schedules and ensuring quality in all deliveries</li><li>Be the primary point of contact on the project with the customer</li><li>Work with the Sales team to understand the services sold and the customer requirements</li><li>Handle a variety of customer issues through multiple communication channels </li><li>Lead your project team to successful completion of the project</li><li>Ensure quality and performance measurements are met and provide feedback to management</li><li>Guarantee the successful completion of required achievements and system-based project closure</li><li>Essential Requirements</li><li>Ability to communicate clearly and handle more than one project simultaneously</li><li>Customer service skills and a customer-first approach</li><li>Technical affinity </li><li>Capability to manage and prioritize time and resources to meet project requirements</li><li>Problem solving skills<br></li></ul>