Premium Lounge Concierge

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Job Description

Key Accountabilities

  • Bilingual (both verbal and written)
  • Good communication skills (both verbal and written)
  • Ready to take responsibilities
  • Pleasant personality
  • MS office knowledge
  • Customer service oriented

Other Accountabilities

  • To minimize the customer flow of non-PB clients and mitigate delays
  • Accept transfer instructions and cheque book request from customers, verifies the correctness and forward to Support Team for onward processing
  • Good team player
  • Ensure compliance with Operating procedures/policies

Skills

Key Interactions

Internal & External 

Competencies

Personal Organization

Problem Solving/Analysis

Productivity

Quality

Results Focus

Education

Degree in Business Administration