Postpaid CVM Manager- Enterprise
Job Description
<strong>Job Description</strong><p><br></p>Great business decisions that are made are only as great as the commercial teams making them, and we’ve got one of the best in the world. Our commercial teams are the bedrock of Vodafone making the most of opportunities every day and we’re proud to recruit talent who empower us commercially & operationally. We provide Big data, insights, and analysis so that we’re armed and ready to shape the future of Vodafone. More insights, more innovation, more freedom. We strive for our A-Game only which is why we’re at the heart of driving innovation and new initiatives for Vodafone. Joining our Commercial team means you will look at strategy, transformation, bids, and products. You will evaluate solutions, costs, and competition and we encourage and reward you for initiating your own route to success<p><br></p><strong>With us, you will:</strong><p><br></p><ul><li>Develop and own the delivery of Post-pay CBU/EBU CVM strategy with full responsibility for EBU CVM Revenue (forecasting and tracking revenue, campaign value, churn)</li><li>Work closely with the High & Mid post-pay segment propositions manager to understand market dynamics and lead on how CVM can support upcoming promotions.</li><li>Work closely with SME & SOHO & Large account segment managers & sales managers to understand the market dynamics and lead on how CVM can support existing or upcoming promotions/problems/process</li><li>Guide the Analytics Team on defining the behavioral models in support of the CBU/EBU Post-pay CVM strategy along with reporting required for daily CVM operations.</li><li>Analyze the retention & value dynamics to provide the right offers at the right time with a clearly defined process to retain customers in base and maximize the potential revenue</li><li>Own the forecasting of CBU/EBU CVM revenue, retention volume, and expected churn for post-pay voice/mbb/fixed.</li><li>Liaise with the campaign team to build and optimize campaign execution, and new campaigns based on CBU/EBU CVM priorities (churn drop, cross-sell, up-sell, add-on sales, life cycle) and optimize campaign execution.</li><li>Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.</li></ul><p><br></p><strong>Skills</strong><p><br></p><strong>Apply if you have:</strong><p><br></p><ul><li>Bachelor’s Degree in Business/ Computer Science/ Analytics, MBA is a plus</li><li>8+ Years of relevant Marketing experience in Telecom.</li><li>5+ years of CVM/ CLM Experience</li><li>Telecom Product Experience a must</li><li>P&L accountability in current or past roles</li><li>Excellent communicator/presenter</li><li>Strong influencer</li></ul><p><br></p>Commitment<p><br></p>Vodafone is committed to attracting, developing and retaining the best people by offering a motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodafone you will have access to our excellent benefits programme that you would expect from any global company.<p><br></p>Education<p><br></p>Commercial/Business
