People Success Specialist- Khobar

Business & Product Management
Saudi Arabia 🇸🇦
October 2, 2023

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Job Description

About Foodics 🏢

Proudly “voted the best place to work” in 2021-2022, Foodics, one of the most promising SaaS companies in MENA, was founded in 2014 in KSA with headquarters in Riyadh and offices in the United Arab Emirates Jordan, Kuwait, Egypt, Pakistan, and the Netherlands.

FOODICS is the leading Restaurant-Tech company in MENA and a pioneer in the regional F&B industry. Foodics is currently undergoing rapid expansion across MENA, Pakistan, Africa and Asia, servicing over 20,000 brands , and has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

We provide a cloud-based point-of-sale SaaS ecosystem with tools that help F&B, and retail businesses start, track and grow. Our customers use Foodics to accept payments, track inventory, monitor sales, process orders, digitize menus, manage employees, create analytics and smart reports, provide secure cloud storage and enable the integration of third-party apps.

We pride ourselves on recognizing and retaining talent while promoting creativity and efficiency. We are constantly looking for people to help shape and be a part of our bright future!

Our Purpose: To create a growth-accelerating platform that enables the restaurant ecosystem to achieve the most remarkable performance

Our Vision: To be the most trusted one-stop-shop software & financial platform for restaurants

Our Mission: to empower every person who contributes to the success of a restaurant business and provide finance to fuel its growth

About The Role

Hi all! We are looking for a people success specialist to join our People & Culture team, with a focus on the onboarding process, to help new employees adjust well to our work environment. As a People Success Specialist, you will be responsible to communicate company and position details to new hires before their start date, gathering the necessary paperwork and scheduling first days. Ultimately, you will organize and facilitate our company’s onboarding procedures for new hires.

If you have an HR background, basic knowledge of labor legislation and a flair for interacting with people, we’d like to meet you. hop on and apply now!

Main tasks and responsibilities 💡

  • Own our onboarding experiences and processes while striving to constantly improve them
  • Lead onboarding sessions to provide the most engaging and enjoyable welcome to our new joiners
  • Be responsible for providing and preparing new hires with well prepared onboarding kits dependent on role and department before their first day
  • Gather and file new hire paperwork including contracts and non-disclosure agreements
  • Follow up with new hires to gather feedback and work on any improvements to their first weeks and months
  • Organise technology and permissions ready for their first day
  • Be the first point of contact for new employees and be able to address any issues or queries in a timely and friendly manner
  • Manage the addition in Medical Insurance and new employee accounts creation
  • Process employees’ queries and respond in a timely manner Stay up-to-date and comply with changes in labor law regulations

Important Hashtags: #HighVolumeofCalls #UseofComputer #LongScreenTime #MayRequireMobility

Only shortlisted candidates will be contacted by Foodics Talent Acquisition team, personal data collected will be used for recruitment purposes only.

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