Patient Care Technician

Job Description

Job Purpose / Objective

Provide certain support to nursing staff with direct and in-direct patient care within the assigned area. The position holder will undertake tasks and duties delegated by the Charge Nurse or a team leader. PCT will act as coordinator between the assigned physician and patient/family.

Key Responsibilities / Accountabilities

• Ensure the readiness and arrangement of the clinic/ environment cleanliness/ supplies on daily basis.
• Assist Physician in examining the patient and arrange specific equipment required within the clinic prior to clinical procedures.
• Organize and coordinate clinic activities (patient flow etc.)
• Ensure that all required documents are completed (claims, referral, etc.)
• Track patient status and assist as needed (with lab, radiology, etc.)
• Process admission and referral accurately in a timely manner.
• Receive call, clarification and answer as needed. Answer telephone courteously, relay messages accurately and promptly, answer general enquiries by visitors.
• Adhere to JCIA/CBAHI standards of patient safety.
• Adhere to nursing documentation policy.
• Maintain patient privacy and confidentiality.
• Initiate emergency and resuscitative measures when needed.
• Provide patient/family with the required education.
• Adhere to punctuality and attendance policy.
• Maintain required competency as per HMG policy.
• Maintain the required license as per MOH regulation.
• Adhere to infection control standards.
• Adhere to dress code policy.
• Perform Nursing procedures as per the scope of practice which include:
  • Checking vital signs/pulse oximeter.
  • Checking patient weight and height.
  • Gluco check.
  • ECG-pain assessment.

• Answer question when needed within the scope as PCT, or refers to RN/SN as appropriate.
• Attend required meetings and educational activities.
• Report to supervisor/charge nurse any observations and/or concerns about the person’s condition without delay.
• Guide patient to relevant areas for investigations, giving written information as required.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect, and dignity.
• Perform other applicable tasks and duties assigned with the realm of his/her knowledge, skills, and abilities.

Education/ Professional Qualification

• Bachelor’s degree of Science
• Passing PCT Program

Experience

Preferably with some working experience in healthcare. Fresh graduate with interest in healthcare is acceptable.

Professional Licensing / Certification / Training

• Valid Saudi Council
• BLS Certification

Skills

patient care patient & family education effective communication skills handling of department equipment infection control & procedures