Parts Sales Representative

Sales & Business_Development

United Arab Emirates 🇦🇪

October 27, 2023

Parts Sales Representative | Al Futtaim Automotive | FAMCO

Overview of the role:

Responsible for selling Spare Parts and Accessories to wholesale Parts customers.

What you will do:

Managing and achieving Parts sales target according to plan & Developing Parts sales volumes in his designated area.
Actual financial report
Receive customer enquiries. Assist wholesale account customers in selecting required Parts or Accessories in friendly, professional and efficient manner. Advise the customers on benefits of using genuine Parts
Parts Operations Management
Ensure that the quotations, sales orders and application of customer discounts or special prices are performed as per the standard operating procedures.
Punctuality
Follow-up on Parts back-orders so that customers receive timely information on the status of back-ordered Parts and ensure that such parts are delivered to the customer on the promised date.
Timely Reporting
Warehouse Management & Operations, need to check the consignment accuracy with all the related document before shipment.  As Per Process & Compliance Per Al Futtaim Values
Ensure customer complaint/s are addressed within the minimal time and customers are given the value for their spending.
Repeated sales – increase in the sales

Skills

Required Skills to be successful:

Minimum 5 – 7 years’ work experience in automotive or equipment spare parts especially Heavy Commercial Vehicles, industrial products & Construction Equipment’s
Computer Skills: Microsoft Office products. Ability and knowledge of the parts portion of the Dealership Management System and other computer applications to support operations
Communication: Ability to communicate effectively with customers and company personnel
Relationship building: Needs to have the ability to build and maintain friendly, warm relationships with customers.
Must have cross-cultural sensitivity

What equips you for the role:

Telesales Advisor