Operations Team Leader (Export/Import)
Job Description
Documentation Knowledge:
• Thorough knowledge of document requirements for Import and Export into UAE by Air and Sea. This includes working knowledge of formats and preparation of Invoice, Packing List, Delivery
• Advice, Certificate of Origin, MOFAIC attestations
Agent Coordination:
• Coordinate with Overseas Agents to undertake their DAP and DDP shipments by Air and Sea arriving into the UAE. This includes checking pre-alerts for imports & all commercial documentation, consignee preparedness and understand delivery requirements.
Sea Shipment Arrivals:
• Arrange the collection of delivery orders from shipping lines by coordinating with messengers and liaising with the finance team to facilitate payment release.
• Knowledge about issuance of DO through Dubai Trade Portal.
Air Shipment Arrivals:
• Working knowledge of issuance of Delivery Order through Dnata Calogi portal or manually (if required)
HS Code Knowledge:
• Working knowledge of how to identify HS codes and understand customs document requirements (including government approvals) for imports & exports into Freezones & UAE mainland.
• GCC wide awareness – SASO, KUCAS etc is preferred (not mandatory)
Customer Coordination:
• Communicate with consignees and set delivery plans.
• Letter Preparations: Knowledge & practical experience in preparing letters to issue to Shipping lines, DNATA & Airlines to facilitate in obtaining DOs, or other import & export process.
Short Landing & Other Unexpected Issues:
• Practical knowledge in resolving issues related to cargo short landing, pilferages, container shut outs & roll over, container damage, demurrage & other unexpected operations disruptions & cost escalations in Sea & Air Shipments.
Transport Coordination:
• Coordinate with the transport department to plan deliveries based on client expectations.
Sea Shipment Exports:
• Handle the export shipment cycle entirely from shipment confirmation to shipment sailing. This includes – including SI Submissions, BL draft confirmations and ensure all cut-offs are met by closely coordinating with customers.
