Operations Manager

Job Description

<p>The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.&nbsp;</p><p>&nbsp;</p><p><strong>Responsibilities</strong></p><ul><li>Establish and maintain business standards for accuracy, productivity and reliability</li><li>Manage the daily functions of the business</li><li>Prepare annual performance review and reevaluate processes</li><li>Ensure regulatory, compliance and legal rules are followed</li><li>Manage budget to align with goals of business</li><li>Manage, develop, motivate, and evaluate the performance of staff.</li><li>Ensure customer complaints and feedback are addressed and resolved in a timely, effective manner.</li><li>Regular communication with Service Department leadership and staff to ensure service-related operations are running at optimal levels to meet lease needs/activity.</li><li>Build and maintain business relationships to facilitate profitability.</li><li>Delivering key operational efficiencies and the highest level of customer satisfaction.</li><li>Ensuring the lease function delivers agreed profitability targets set by the company.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>3+ years of experience in a similar role</li><li>Proficiency with Microsoft Office</li><li>Strong organizational and communication skills</li><li>Strong ability to multitask</li><li>Comfort working with multiple groups within business</li><li>Willingness to be abreast with the new techniques in the industry and proactive in using them if it’s met the business needs and objectives.</li><li>Critical thinking and decision-making.</li><li>Organizational and leadership skills.</li><li>Negotiation and problem-solving skills.</li><li>Good people relations to support the workforce need.</li><li>Exceptional verbal and written communication skills (Arabic – English).</li></ul>