Operations Coordinator

Job Description

The purpose of this role is to provide administrative support to the operations executive, managing a variety of tasks to ensure seamless support and contributing to the effective day to day running of the team

Job Title:

Operations Coordinator

Job Description:

Key Responsibilities:

• Setting up and monitoring schedules:

Making sure that schedule planning is set up and flowing well. Before, Operation balances and moves schedules and deadlines around from a higher level—but by using an agency management tool.

In collaboration with account managers, Operations will know whether there’s more work coming in and whether there’s a need to push back deadlines, hire contractors, or plan potential hires. They’ll be making sure that work for creative or production teams is equally distributed.

• Monitoring project statuses and deadlines:

For most complex projects that involve multiple stakeholders and tight deadlines, daily status syncs are a best practice. Operations usually schedule weekly and daily status monitoring meetings to check task projects, budget spending, and tracked time on services and projects. When needed, coordinators are responsible for suggesting improvements in achieving project progress.

• Updating Management:

Coordinator can assist creative directors in assigning work to the appropriate designers, developers or copywriters based on previous data, like utilization on similar projects.

When looking into resource schedules for weeks and even months in advance, the traffic manager can speak with the managerial board and the human resources team to ensure who’s next to hire.

Account directors will speak with Operations to cross-check on client satisfaction or regarding budget spending. Agency CEOs or managing partners will be interested in the Operations’ ability to optimize workflow that results in higher profit margins and overall employee satisfaction.

• Distributing assignments:

Operations are in charge of giving out tasks to teammates and setting deadlines for them, too.

• Reporting

Key Skills:

• Excellent time management and prioritization skills
• Great command under pressure and stress
• A pragmatic approach to problem-solving
• Adaptability to new situations
• Confidence in decision-making 
• Expertise in communication and organizational skills
• Multi-tasking and collaboration skills

A typical day in the life of an agency operations dep.is very diverse and it can include at least a few, but sometimes most of the following:

• Going over items, tasks, project phases and due dates
• Reviewing timelines and schedule changes with account or project managers
• Reviewing budget spending with account managers to get client approval 
• Monitoring tracked time and utilization rates
• Planning and forecasting upcoming projects
• Holding daily and weekly project status meetings to share progress and updates

Location:

Cairo

Brand:

Digital Republic Linked By Isobar

Time Type:

Full time

Contract Type:

Permanent