Nursing Manager

Job Description

Job Purpose / Objective

• Manage, monitor, organize and supervise the daily operational activities of the Nursing Administration and provide clinical, professional and managerial leadership to the assigned nursing team. Ensure a high standard of nursing care is consistently delivered to patients safely and cost effectively to achieve the ultimate goal which is patient satisfaction and protect business interest as well as lead initiatives to foster a patient-family centered environment and transform care delivery.

Key Responsibilities / Accountabilities

Patient Care Delivery

• Manage the day-to-day function of Nursing Administration in accordance with current rules, regulations, and guidelines that govern these areas.
• Maintain patient records by ensuring appropriate review, interpretation and analysis of reports and provide guidance in conjunction with relevant department on a need basis.
• Maintain scheduling and staffing plans of nurses and assign appropriate skill mix.
• Facilitate communication with clinical departments to ensure that patients are being cared for.
• Enforce infection control protocols in all outpatient departments.
• Liaise with Pharmacy and ensure that all patients are being given appropriate medications.
• Oversee and monitor the delivery of Nursing Administration and act as patient advocate, ensuring privacy, dignity and confidentiality are maintained.
• Monitor and ensure patient satisfaction and be proactive in managing any issue that is identified.
• Promotes reflective practice and learning in order to ensure that nursing care is appropriate and based on patients’ needs.
• Work closely with medical team to ensure effective patient management and ensuring that the specific consultant care protocols are followed.
• Ensure a strict compliance to infection control prevention standard.
• Maintain proper storage and keeping of all medications and high alert medication, ensuring strictly adherence to related policies and procedures.
• Discuss and promotes innovations that will improve patient care.
• Maintain the confidentiality in all aspects.

Nursing Administration:

• Ensure that all policies, procedures, guidelines and work instructions related to the Nursing Administration are regularly reviewed and updated as required.
• Prepare and review any needed departmental policy, auditing process, quality improvement project and implementation of the required action.
• Manage the Nursing Administration efficiently, ensuring proper and effective utilization of the resources and equipment.
• Ensure compliance with all approved policies/ rules and ensure the Nursing Administration meet JCIA/ CBAHI requirements.
• Take a lead with implementation any new service, policy and guidelines.
• Ensure patient/ family satisfaction.
• Investigate incidents, accidents, concerns/ near misses, complaints pertaining to the staff, ensuring proper correction actions and preventive measures.
• Ensure that all objects, instructions and identified goal are documented, implemented and reviewed on a timely basis.
• Ensure that all equipment in Nursing Administration are regularly maintained, repaired if needed or replaced on a timely basis.
• Complete all required reports/ statistics and quality figures as needed on a timely basis.
• Identify and discuss with Director of Nursing for any potential areas for developing and area of high risk.
• Report to Director of Nursing for any issues or significance or concerns on a timely basis.
• Conduct and attends meeting as needed and that minutes are circulated to all concerned staff.
• Ensure and promotes the cost effective approach.
• Effectively and closely monitor nursing practices to avoid malpractice can lead to financial loss.
• Ensure stock levels are adequate and controlled by conducting regular inventory and proper tracking the record and consumption.
• Ensure proper storage of supplies (medications/ disposable) and prevent getting expired before consumption.
• Ensure Patient and Family education is provided.

Staff Management.

• Undertake responsibilities as Acting Director of Nursing in absence of Director of Nursing.
• Act as a resource of specialist clinical knowledge and information for nursing staff and ensure the compliance to JCIA and CBAHI standards.
• Exercise fair and firm leadership, establishing and maintaining high morale among staff.
• Monitor the level and standards of work produced by the staff, guide, coach and advise them as appropriate.
• Facilitate the professional development of the ward staff to ensure that they are competent to provide safe nursing care.
• Identify the training and learning needs of ward staff ensuring that mandatory training requirements are met and documented.
• Maintain proper recording and tracking of staff status (licenses, training, competency, evaluation etc.) and act accordingly.
• Maintain harmony and professional relationship environment.
• Maintain proper record of staff attendance, leave and any staff related aspects.
• Ensure all staff are aware of their job description and job expectations.
• Complete staff rotas on a timely basis and ensuring appropriate coverage.
• Follow up and monitor new staff performance to ensure they are competent to provide the expected care.
• Play a role model in adhering to the policies/ rules and attendance and punctuality.
• Assist in patient and family education.
• Review performance of staff and perform counselling on unsatisfactory performance. In addition, discuss personnel and administrative issues and address and solve problems among staff.
• Participate in, and lead person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform other applicable task and duties assigned within the realm of his/her knowledge, skills and abilities.

Education/ Professional Qualification

Bachelor’s Degree Nursing

Experience

Minimum Ten (10) years of experience, preferably have work experience in the Middle East.

Professional Licensing / Certification / Training

BCLS or ACLS, relevant certifications—Preferred

Saudi Council & Licensed from Country of Origin

Skills

aptitude for working with computers customer sponsor team builder and effective communicator time management talent developer good communication and people skills driver of excellence future builder monitoring & assessing inspiring leader critical thinking creativity & innovation safety and health promoter decisive executor accountability strategic thinking & planning