Massage Therapist

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Job Description

Massage Therapist

ibis Jeddah Malik Road Location Jeddah, Makkah, Saudi Arabia Category Wellness & Recreation IBIS Job Start Date : 23/01/2023
Job Start Date :
17/01/2023 Job Type Permanent JOB DESCRIPTION
Customer relations

Is focused on providing customer satisfaction at all times.
Informs guests about how the Institute operates and is organized, and explains the treatment process and its benefits.
Ensures guests are well looked after at all times while at the Institute.
Keeps the appointment book up-to-date and is able to handle changes in work schedules, due to late arrivals or cancellations.
Advises guests on the services and activities offered on site, as well as the region’s cultural and tourist attractions.

Professional techniques / Production

Gives massage treatments in compliance with standards and protocols, respecting appointment times and standard treatment durations.
Ensures the smooth running of appliances and equipment, informing the direct Manager or Technical Department of any anomalies.
Respects standard massage treatment hygiene procedures.

Team management and cross-departmental responsibilities

Escalates any customer complaints or problems to management.
Takes part in meetings for the Health Club team and departmental meetings.

Management and administration

Handles stock management and follow-up for the equipment and products used in treatments.
Is responsible for organizing the cubicle.

Hygiene / Personal safety / Environment

Respects hygiene, safety and environmental regulations.

Education / Professional experience

Vocational qualification as a Massage Therapist.
Previous experience in the sector brand hotel experience and GCC international brand.
Has Arabic & English Language.

Skills / Qualities

Team spirit and sense of initiative.
Guest oriented and service minded.
Good presentation.
Excellent speaking skills.
Takes pride in keeping the workplace in order.
Respect for Institute property and safety issues.
Efficiency and speed.
Good at providing feedback to management.

“Diversity & Inclusion for Accor means welcoming each and everyone

and

respecting their differences by giving priority only to qualities and

skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.”

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