Makeup Artist

Job Description

Job description / Role

Who we are

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

What you'll be doing

At Chalhoub, we share incredible experiences together! As a Make-Up Artist you will achieve optimum sales and targets by ensuring a high level of Guest Experience and professional standards. You will be responsible for providing makeup demonstrations to customers and guiding them through the right make up combinations. You will also be accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising.

– Build and maintain guest experience standards in order to build strong loyalty
– Address customers' queries about products, prices, availability, product uses, and services
– Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers' expectations
– Advise customers on product ranges best suited to their needs
– Demonstrate usage and benefits of various brands and products
– Generate sales, while achieving line and sales targets, using make up knowledge
– Push make up sales during events, promotions and launches
– Sell-out target tracking at store level
– Generate daily sales reports
– Participate in achieving incentives
– Post launch sales tracking at store level
– Ensure monthly make-up sessions are reached
– Ensure merchandising levels in the store are met as per the brand guidelines
– Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
– Report stock shortages using the stock order form
– Ensure stock receipt as per set procedures
– Advise customers on the most appropriate range of products to use
– Demonstrate usage of various make up products
– Assist and guide customers in make-up application