Logistics Coordinator
Job Description
<p><strong>Danzas AEI Emirates L.L.C</strong>. is a joint venture between <strong>Al Tayer Group and DHL Global Forwarding</strong>. It鈥檚 the market leader in Freight Forwarding and Logistics in Dubai.</p><p><br></p><p>The brand name is taken from the original Danzas Company, now rebranded as DHL Global Forwarding, which was established in 1815 by Louis Danzas. In the UAE, Al Tayer Group started the logistics business in 1989, later rebranding as Danzas AEI Emirates. The company has grown from strength to strength to become the leading logistics provider in Dubai and the Northern Emirates.</p><p><br></p><p>With a workforce of 1,200 DHL Certified Logistics and Freight Forwarding experts, Danzas puts its people front and center of everything, to ensure it attracts, develops and retains the best team, executes the best operations, delivers the best customer experience, and creates the best results for all its customers and partners. It offers leading transportation solutions by Air, Ocean, and Road. Danzas is the market leader in Customs Brokerage and has won awards for smart freezone and clearance services. With warehouse capacity exceeding 240,000 m2, no customer is too large or too small.</p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Connecting People. Improving Lives. </strong></p><p><strong> </strong></p><p>Currently, we are looking for a passionate and energetic <strong>Logistics Coordinator </strong>to be based in one of our chargeback accounts.<strong> </strong>In this role, the successful candidate will provide complete warehousing and distribution support to the customer by <strong>effectively processing all inbound operations within specified time frames</strong> thereby achieving profitability, ensuring high quality standards, accuracy and customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities </strong></p><p><strong> </strong></p><p>路 Receive pre-alerts, documents from the customer for inbound shipments, upload (if applicable) and update Inbound PO with required information like BOE no., etc. and inform the Floor In charge in a timely manner.</p><p>路 Generate GRN, share with customer along with MDN and pictures (in case of any discrepancies i.e. Short/ Excess/ Damage) and closing of Inbound PO.</p><p>路 All relevant costs for inbound shipment to be updated in tracker/ WMS for final billing.</p><p>路 Ensure that inbound job file contains all the relevant documents, chargeable services and costs before forwarding the same to the Finance/ Team Leader/ Supervisor for final submission. </p><p>路 Upload (if applicable) and update Outbound Order with required information. Allocate Outbound Order, Generate pick list and handover to the Floor In charge.</p><p>路 Prepare Commercial Invoice, Packing List, Delivery Advice and HSCODE Summary for outbound shipments or Obtain invoice and packing list from the Customer (as per agreement with customer). Prepare Customs documentation where necessary and forward to Forwarding Agent / Customer / GSC team for processing.</p><p>路 Adhere to all inspections, certifications, legalizations and special processes for shipments destined for select locations e.g. COO/ SASO/ MOH/ DM/ MOE/ IECEE etc.</p><p>路 Continuously liaise with operations (AFRI/ AFRE/ OFRI/ OFRE/ RF), customer services and W&D as the case may be in order to regularly update the customer on the status of shipments and for the timely receipt of PODs.</p><p>路 Provide the customer with all the details regarding the dispatch of goods like airway bill number, estimated date of dispatch/ arrival etc. once the shipment has been dispatched from the warehouse.</p><p>路 All relevant costs for outbound shipment to be updated in tracker/ WMS for final billing.</p><p>路 Ensure that outbound job file contains all the relevant documents, chargeable services and costs before forwarding the same to the Finance/ Team Leader/ Supervisor for final submission.</p><p>路 Ensure timely closure and submission of job files to Finance for Billing.</p><p>路 Ensure that the Outbound Order are closed in the system after the shipment has been dispatched from the facility.</p><p>路 Prepare necessary reports on inbound & outbound status with relevant timestamps and any other reports as required by the Supervisor or customer.</p><p>路 Collect and submit Exit certificates to the CDZ team within the specified time limit.</p><p>路 Ensure assigned tasks (All Inbound/ outbound modes) are performed as per customer expectations and in line with agreed KPIs.</p><p>路 Attend daily PD with all updates required on daily basis.</p><p>路 Prioritize escalated matters and apply the right tools to ensure proper corrective actions and preventive actions are taken.</p><p>路 Ensure Excellent Customer Service is provided to customers assigned.</p><p>路 Constant reviewing of the assigned processes and initiates any improvement plan to reduce timelines, increase productivity, reduce wastage and eventually achieve a high level of customer鈥檚 satisfaction.</p><p>路 Ensure customers SWI鈥檚 are in place and updated on timely manner.</p><p>路 Ensure operations irregularities / failures are addressed to Team Leader/ Supervisor, escalated if necessary, to monitor the actions taken and improvement is achieved.</p><p>路 Maintain good working relationship with internal and external teams.</p><p>路 Ensure that all practices are in compliance with Danzas policies and procedures so that business is handled efficiently.</p><p><strong> </strong></p><p><strong>Job Skills, Qualifications & Experience:</strong></p><p><br></p><p>路 3-4 year experience in freight forwarding, supply chain, warehousing or distribution operations.</p><p>路 Diploma or Graduate in any discipline preferably Supply Chain/ Freight Forwarding.</p><p>路 Basic Knowledge of UAE Customs and Free Zone Rules and Regulations.</p><p>路 Self- motivated, Innovative, Organised, Honest and has Initiative.</p><p>路 Good Time Management.</p><p>路 Good Communication Skills.</p><p>路 Problem Solving Skills.</p><p>路 Analytical Thinking.</p><p>路 Import/ Export Customs Documentation Knowledge.</p><p>路 Well versed with MS Office (Mandatory) and WMS (Preferred).</p><p><strong> </strong></p><p><strong>We offer:</strong></p><p>路 Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</p><p>路 Possible further career development</p><p>路 Competitive salary</p><p><br></p><p><strong>Why join DHL Global Forwarding?</strong></p><p><br></p><p>We are part of Deutsche Post DHL, the world鈥檚 leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p>
