License Compliance Inside Sales Representative- Emerging

Job Description

<strong>Job Requisition ID #<br><br></strong>23WD71171<br><br><strong><u>Position Overview<br><br></u></strong>Autodesk, Inc., is a leader in 3D design, engineering and entertainment software. Customers across the manufacturing, architecture, building, construction, and media and entertainment industries including the last 16 Academy Award winners for Best Visual Effects use Autodesk software to design, visualize, and simulate their ideas before they’re ever built or created.<br><br>As a License Compliance Inside Sales Representative you will be responsible for working through a large volume of License Compliance leads and opportunities to vet, drive and close out. You will work closely with Autodesk sales teams (TSR teams), channel partners, legal, and other members of the License Compliance team on compliance matters. The License Compliance Inside Sales Representatives primary activity is discussing the (potential) compliance matter with customers, users and ensuring this leads to a commercial resolution.<br><br>A License Compliance Inside Sales Representative is responsible for driving a high level of customer compliance engagements whether warning letters or audit activities, resolving compliance matters while retaining customers. You will also be responsible for meeting, exceeding and forecasting quarterly and annual License Compliance sales goals within your territory.<br><br><strong><u>Responsibilities<br></u></strong><ul><li>Work through a large volume of license compliance leads, speaking with customers to uncover the compliance issues, ensure customers understand the Intellectual Property or contractual violation at hand, negotiate a resolution and timeline, and agree on a commercial closure</li><li>Communicate directly with customers to negotiate a license compliance settlement value and timeline for purchase</li><li>Initiate warning letters or audit requests with Autodesk customers and lead customers through the audit process. Present audit findings to customers and negotiate on the resolution</li><li>Use Autodesk License Compliance analytics tools and databases to investigate License Compliance prospects</li><li>Engage customers at the CXO level to gain their cooperation and participation in the License Compliance warning letter or audit process</li><li>Demonstrate the ability to deliver unpopular results and messages as well as handle impassioned discussions and negotiations around non-compliance matters</li><li>Apply critical thinking skills to interpret Autodesk licensing rules for various customer software deployments</li><li>Successfully mitigate complex pushback by customers regarding the compliance situation</li><li>Use Salesforce.com to track all leads, opportunities, activities, and results in line with global License Compliance guidelines for closed loop tracking</li><li>Use lead tracking tools to forecast compliance sales regularly. Utilize Autodesk customer self-audit process document, targeted account selling, Situational Negotiation Skills, and forecasting guidelines to categorize leads according to the quality of the lead; accurately forecast against plans and targets</li><li>Assist Value Added Resellers in providing customer quotes to satisfy compliance purchases, proposals, order forms, and product information</li><li>Work with Territory Sales for cross-selling or up-selling as appropriate</li><li>Maintain basic knowledge of Autodesk products, competition, and industry trends along with understanding project delivery methods</li><li>Proactively establish collaborative relationships with territory sales teams, engaging them with compliance customers to assemble alternate proposals to resolve compliance issues<br></li></ul><strong><u>Minimum Qualifications<br></u></strong><ul><li>Have experience and comfort with communicating and negotiating at an executive level</li><li>Possess strong communication skills (verbal and written)</li><li>Knowledge of I.T. is an advantage</li><li>Have at least 2 years of Inside Sales experience</li><li>Demonstrated successful track record in a software sales role is a plus</li><li>Ideally have previous experience in License compliance</li><li>Understand software licensing models, license agreements, and contracts</li><li>Proficient in all Microsoft Office Products (Excel/Word/PowerPoint)</li><li>Proficient in utilizing various CRM tools (i.e. Salesforce.com, Siebel, etc.)</li><li>Business English is a must<br></li></ul><strong><strong>Learn More<br><br></strong></strong><strong><u>About Autodesk<br><br></u></strong>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.<br><br>We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.<br><br>When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!<br><br><strong>Salary transparency<br><br></strong>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.<br><br><strong>Diversity &amp; Belonging<br><br></strong>We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging<br><br><strong>Are you an existing contractor or consultant with Autodesk? <br><br></strong>Please search for open jobs and apply internally (not on this external site).<br><br><br><br> With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It’s disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone – from design professionals, engineers and architects to digital artists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.