Learning & Development Executive
Job Description
Job description / Role
Learning & Development Executive
At Sofitel hotels, people are at the heart of everything we do! Showcase your enthusiasm, communication & interpersonal strengths to bring your passion for the heartist experience to life through all facets of human resources.
What is in it for you:
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies and the opportunity to earn qualifications while you work
– Opportunity to develop your talent and grow within your property and across the world
– Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Training and Development
– Deliver Training Programs as per company standards.
– Ensure MGT & Non MGT Training Hours in compliance with the company.
– Follow up on implementation of on property trainings.
– Coordinates the administration of all training nominations, training completion and attendance, ensuring databases are fully up to date.
– Update training database regularly.
– Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications.
– Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters).
– Prepare for training classes (e.g., materials, setup classes, breakdown classes).
– Design and create interactive training in various formats. Conduct stand-up training to groups of heartist. Monitor and ensure departments are conducting safety training and orientation.
– Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching heartist.
– Assist with design and development of training programs, (including lesson plans and training methods) following company training philosophy and standards).
– Design and develop training programs (including lesson plans and training methods) in accordance with company philosophy and standards.
– Follow up on Heartist Canteen and ensure that it is up to the hotel policy, according to the pre planned menu …etc.
Talent & Culture – Department Focus
– Assists with any process administration and the collation of data for relevant reports.
– Assists, when necessary, with INES and all T&C systems data maintenance and tracking.
– Support with the administration of any payroll of T&C information.
– Ensure that all associate notice boards are up to date and accurate and that all necessary information is displayed.
– Maintain strong filing system to all T&C related issues
