Job Description
- Genuine service personality, with high EQ.
- Minimum of 1 -2 years’ experience in a similar position in a 5-star hospitality company.
- Minimum of a high school diploma in Housekeeping/ College degree in Hotel Management or a related field is preferred.
- A strong command of both written and spoken English is required; additional language is an asset.
- Conduct all operational tasks in Laundry in line with required service standards and procedures.
- Go the extra (s)mile where you can.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
