Key Account Mgr

Job Description

Job Overview
Provides the key client relationship to a major client or clients through relationships with executives and leaders in the client organization in a part of a large or mid-sized market or part of a large region. Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.

Essential Functions
• Understands the key priorities of the client to achieve or exceed the assigned revenue and growth goals in assigned account(s) or sales territory.
• Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities.
• Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to client’s complex business issues.
• Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).
• Typically interfaces with marketing, market research, sales management and/or IT at the executive level in existing and prospective client(s).
• Represents the company to the client and the client to the company in all sales related activities.
• Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service’s management to achieve and maintain a high level of customer satisfaction.
• Effectively manages renewals and subscriptions.
• As required, may participate in contract renewal efforts on large contracts.
• Mentors less experienced members of sales team on selling, account management and negotiations skills.
• Proactively works with global and regional account management in the pursuit of multi-country opportunities.
• Takes a proactive role in contract strategy.

Qualifications
• Bachelor’s Degree in Business Administration or any related field.
• Five (5) years relevant sales or account management experience and/or solution sales management experience.

•  Experience in Pharma/ Heathcare industry is a must
• Excellent communication, negotiation and presentation skills.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com