Job Description
Purpose of the job
Ensure solutions delivery matching business and technology requirements. Responsible for availability, delivery and resolution of solutions. incidents for IT solutions.
Duties and responsibilities
– Support and develop day to day projects and ongoing operations
– Set priorities , distribution of tasks and follow ups
– Set delivery timelines and makes sure to meet them
– Quality assurance
– System analysis
– 2nd line support , when needed
– Vendor management.