IT Specialist

Job Description

Rixos Qetaifan Island North

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

IT Specialist

The Information Technology Specialist specializes in providing on-site support, installation, configuration, and maintenance to the hardware and software platform in the facility.

What’s in it for you:

– Be part of a unique and complex resort in Qatar
– Take advantage of opportunities to be recognized for your professional contributions
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our academies
– Opportunity to develop your talent and grow within your property and across the world
– Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

– Administrate the software’s proper implementation
– Provide preventive and corrective maintenance to the facility’s technological hardware and software
– Configure hardware, platform, and applications in order to guarantee the correct performance and functionality
– Provide technical support to all users of the facility technology
– Provide solutions and document reported incidences
– Key Project Deliverables SLA (Service Level Agreement) of incidents resolution
– Resolve incidents and matters in day-to-day operations
– New Requirements Resolution